{"id":7181,"date":"2021-11-03T16:08:26","date_gmt":"2021-11-03T14:08:26","guid":{"rendered":"https:\/\/yubico.snetit.eu\/14-%d0%b4%d0%bd%d0%b5%d0%b2%d0%bd%d0%b0-%d0%b7%d0%b0%d1%8f%d0%b2%d0%ba%d0%b0-%d0%b7%d0%b0-%d0%b2%d1%8a%d0%b7%d1%81%d1%82%d0%b0%d0%bd%d0%be%d0%b2%d1%8f%d0%b2%d0%b0%d0%bd%d0%b5\/"},"modified":"2026-02-14T09:31:16","modified_gmt":"2026-02-14T07:31:16","slug":"14-days-refund-request","status":"publish","type":"page","link":"https:\/\/yubico.snetit.eu\/bg\/14-days-refund-request\/","title":{"rendered":"14-\u0434\u043d\u0435\u0432\u043d\u0430 \u0437\u0430\u044f\u0432\u043a\u0430 \u0437\u0430 \u0432\u044a\u0437\u0441\u0442\u0430\u043d\u043e\u0432\u044f\u0432\u0430\u043d\u0435"},"content":{"rendered":"

Right to cancel and return an Order<\/h2><\/div>

In the EU you have the right to return any purchases made online from our marketplace, within 14 days<\/strong> for a full refund. You can do so for any reason \u2013 even if you simply changed your mind.<\/p>\n

The 14-day cooling off period does not apply<\/strong> in case:<\/p>\n

    \n
  1. goods made to order or clearly personalised (tailor made)<\/li>\n
  2. unsealed, broken and damaged products<\/li>\n
  3. online digital content, if you have already started downloading or streaming it and you agreed that you would lose your right of withdrawal by starting the performance<\/li>\n
  4. in case you picked up the goods in person from our Headquarters<\/li>\n<\/ol>\n

    The cooling off period expires 14 days<\/strong> after the day you received your goods. If the cooling off period expires on a non-working day, your deadline is extended till the next working day.<\/p>\n<\/div>

    <\/div>